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G Suite cuts IT costs and
maximises productivity

Let’s have a look at how PAPAGO!
The worldwide leading brand of driving recorders, made the most of G Suite.

Microfusion’s induction services and technical support was incredibly comprehensive. The induction process of G Suite quickly got our company into shape and facilitated the business operations. Moreover, Microfusion’s performance was well beyond satisfactory as it was exceptionally responsive and could reply to various queries in just half an hour.

PAPAGO!, Inc. was founded in Taipei, Taiwan in 2001. It has established subsidiaries in Japan, the U.S. and the mainland China to date. It has been a listed company in Taiwan since 2011. As the leading brand of vehicular communication devices, PAPAGO! has had a high market share and brand awareness.

The rationale for choosing G Suite

The company did not employ a dedicated MIS but used the conventional On-Premises format to run the mail server, Nas and all other main devices. The service equipment was, therefore, managed locally. The only thing different from others was that the system maintenance was carried out by the R & D staff, who often spent lots of time on solving problems. The limited manpower, as a result, made the company face security risks of data breaches.

On the other hand, the email phishing incidents seriously affected the subsequent business operations as the recovery processes were complicated and laborious. The company was determined to plug the gap in data security as it cost time and money to train professional MIS staff to solve the problems. After much deliberation, we opted for G Suite Cloud services as the way out.

Planning and transformation of PAPAGO!

Since the induction of G Suite Cloud services, the company has no longer been concerned about system crashes or reboots. We have not suffered from any more time delays as a consequence of recovery processes. Amazingly, we have never been blacklisted again from the time we started using G Suite so the system maintainers need not make any effort to remove the company from blacklists.

From a different perspective, G Suite has helped the company save plenty of expenses. In the past, the annual maintenance fees for the self-built premises amounted to several hundred thousand dollars. The fees are now based on the number of users. More precise allocation of the human resources saved from system maintenance is thus possible.

The most obvious differences between G Suite and the pre-existing operating system lie in the functions of collaboration. The staff members are currently able to share the business progress with each other by simultaneously updating information and sharing files. The simplified business processes can remarkably raise productivity.

Why did your company perceive G Suite to be the first choice out of the whole lot of mailbox services designed for enterprises?

After multi-party assessments and considerations, we decided to forgo the self-built mailbox server and to employ Cloud application services because G Suite offered excellent solutions for business problems.

  • G Suite guarantees 99.9% of normal operating time so lots of troubles, such as delays caused by downtime and system reboots, can be avoided.
  • G Suite charges us according to the number of subscribed users so operating costs can be cut by careful evaluation of resources. The charges are more economical than those incurred in using the self-built premises. It is also more convenient for officers to keep an eye on the finances.
  • With Cloud services, the company does not have to deploy extra staff to maintain the MIS.
  • Gmail for Business is equipped with preventive measures against ad spam and being blacklisted. Firstly, systematic scans move suspicious advertising messages to the spam folder in order to lower the staff’s possibility of reading phishing emails. Secondly, Gmail for Business disables delivery of more than 20 emails of the same subject within a short time frame. In case a staff member’s account becomes hacked by inadvertently clicking a phishing email, the mechanism will reduce the otherwise massive amount of spam sent from the account and will diminish the company domain’s chance of being blacklisted.

  • With Cloud hard drive services, the staff can upload the public files that are relevant to business. It not only saves On-Premises space, but also lets the team members know each other’s work status in real time through the functions of online collaboration so as to simplify business processes.

The advantages of G Suite

  1. It solves the problems of data security and lowers the risks of crises.
  2. The stable system provides uninterrupted services.
  3. It remarkably cuts maintenance costs of MIS.
  4. The staff can focus on the core business tasks.
  5. The clear interface is easy to operate and manage.

Feedback about collaboration with Microfusion

‘Microfusion’s induction services and technical support was incredibly comprehensive. The induction process of G Suite quickly got our company into shape and enhanced the business operations. Moreover, Microfusion’s performance was well beyond satisfactory as it was exceptionally responsive and could reply to various queries in just half an hour.’

Feeback on G Suite

‘Since the induction of G Suite, we have effectively saved a lot of time spent on recovering and maintaining the mail server. G Suite’s built-in mechanisms of data security ensure the stability of internal and external communication and successfully protect us from outside attacks. In the future, we will revolutionise the business and put emphasis on going Cloud so as to enjoy the benefits of collaboration’

_ Mark Wu, PAPAGO ! Vice President, R & D Division

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