Service Flow for G Suite Customers
1. G Suite Customer Service Specialists of Microfusion at your service at anytime
– G Suite Customer Service Specialists provide you professional consultation
– Microfusion’s Sales representative will assist you to submit G Suite service subscription form
2. G Suite Sales Representatives of Microfusion at your service at anytime
– Our Sales Representative will confirm the G Suite services start date with you
3. G Suite Project manager
– Account activation (takes two working days)
– After completion, you will receive an activation notification email
4. G Suite sales engineer
– Provide assistance on domain verification and MX setup, depending on your requirements.
– Setup user accounts / Provide Gmail IMAP connection configuration document / Email migration (additional service charges may apply)
**Our dedicated sales representative will still be your contact focal point
5. G Suite After Sales Services
– Setup and configurations will be completed within one week. After that, we will provide you live chat support services.
A week later after account activation, there will be after-sales service assistance from sales engineer of after-sales platform.
+852 3709 3260
20/F, Tower 535
535 Jaffe Road
Monday to Friday: 9:00 – 18:00