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Service Flow for G Suite Customers

1. G Suite Customer Service Specialists of Microfusion at your service at anytime

 – G Suite Customer Service Specialists provide you professional consultation

 – Microfusion’s Sales representative will assist you to submit G Suite service subscription form

2. G Suite Sales Representatives of Microfusion at your service at anytime

 – Our Sales Representative will confirm the G Suite services start date with you

3. G Suite Project manager

 – Account activation (takes two working days)

 – After completion, you will receive an activation notification email

4. G Suite sales engineer

 – Provide assistance on domain verification and MX setup, depending on your requirements.

 – Setup user accounts / Provide Gmail IMAP connection configuration document / Email migration (additional service charges may apply)

**Our dedicated sales representative will still be your contact focal point

5. G Suite After Sales Services

 – Setup and configurations will be completed within one week. After that, we will provide you live chat support services.

 

A week later after account activation, there will be after-sales service assistance from sales engineer of after-sales platform.

Why Microfusion?

Our sales representative is your contact focal point. We integrate the Microfusion expert team to provide your the best customer experience and simplify complicated processes.

We provide you comprehensive professional consultancy services that meet your different levels of requirements.

We provide after sales live chat consultancy services. We are here to answer your questions when you have any difficulties.

Company Information

Email:
contact@microfusion.hk
Telephone:
+852 3705 4262

Address:
20/F, Tower 535
535 Jaffe Road
Causeway Bay
Hong Kong

Opening hours:
Monday to Friday: 9:00 – 18:00

Contact us

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